Privacy Policy

Effective Date: 31/05/2025
Company Name: SwiftShine Operations
Website: Our Website
Email: Contact Us
Phone: +447507839181

At SwiftShine Operations, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you interact with our services, website, and communications.

1. What Information We Collect

We may collect the following personal data when you:

Submit an enquiry or request a quote
Book a service via phone, email, or website
Subscribe to our mailing list or promotions
Engage with us on social media or through reviews

Information we collect may include:

Your full name
Email address
Phone number
Home or business address
Payment details (processed securely via third-party platforms)
Service history and preferences

2. How We Use Your Information

We collect your information to:

Schedule and deliver cleaning services
Send booking confirmations and reminders
Process payments and invoices
Respond to enquiries or service issues
Send occasional updates, offers, or feedback requests (only if you opt in)

We do not sell, rent, or trade your personal information.

3. Data Storage and Protection

All personal data is stored securely by the UK GDPR.
We use encryption, password protection, and trusted third-party platforms (e.g., payment processors and booking tools) to keep your data safe.
Access to your information is restricted to authorised SwiftShine staff only.

4. Your Rights

Under data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or outdated information
Request deletion of your data (where legally permitted)
Withdraw consent to marketing communications at any time
File a complaint with the Information Commissioner’s Office (ICO)

To make a data request, please email us at Contact Email.

5. Cookies and Website Tracking

Our website may use cookies to enhance user experience, track page performance, and improve our services. You can manage or disable cookies in your browser settings.

6. Third-Party Services

We may use trusted third-party services for tasks like payment processing, email marketing, or appointment scheduling. These providers only receive the data needed to perform their function and are not permitted to use it for any other purpose.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services indicates acceptance of the updated policy.